Returns & Exchanges

At HBADA Official Store, we stand by the quality of our ergonomic furniture and offer a comprehensive 30-day return policy to ensure your complete satisfaction with every purchase. If your new office chair or desk doesn't meet your ergonomic needs, we are here to facilitate a smooth return or exchange process.

Return Process

• 1.
  Initiate Your Request

  Contact our customer support team within 30 days of delivery with your order number and the reason for your return to receive a Return Merchandise Authorization (RMA).

• 2.
  Prepare the Item

  Disassemble the product and pack it securely in its original packaging, ensuring all hardware, tools, and instruction manuals are included to avoid restocking fees.

• 3.
  Ship to Warehouse

  Affix the provided shipping label to the box and drop it off at the designated carrier location; please retain your tracking number for confirmation.

• 4.
  Inspection and Refund

  Once our quality control team inspects the returned item and confirms it is in original condition, your refund will be processed to your original payment method within 5-7 business days.